
{"id":446,"date":"2020-10-26T08:53:40","date_gmt":"2020-10-26T08:53:40","guid":{"rendered":"https:\/\/estonianmusic.com\/contact\/"},"modified":"2021-04-24T17:28:41","modified_gmt":"2021-04-24T17:28:41","slug":"contact","status":"publish","type":"page","link":"https:\/\/estonianmusic.com\/en\/contact\/","title":{"rendered":"Help and contact"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;F.A.Q.&#8221; _builder_version=&#8221;3.22&#8243; custom_margin=&#8221;80px|||||&#8221; custom_padding=&#8221;0|0px|0|0px|false|false&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;3.25&#8243; custom_margin=&#8221;40px||&#8221; custom_padding=&#8221;27px|0px|0|0px|false|false&#8221; border_color_all=&#8221;rgba(0,0,0,0.08)&#8221; border_width_top=&#8221;6px&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.9.2&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Roboto|900|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.4em&#8221; background_color=&#8221;#ffffff&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;440px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;-4.2em||&#8221; custom_padding=&#8221;|20px|0px|20px||true&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font_size__hover=&#8221;22px&#8221; header_3_font_size__hover_enabled=&#8221;22px&#8221; header_3_letter_spacing__hover=&#8221;0px&#8221; header_3_letter_spacing__hover_enabled=&#8221;0px&#8221; header_3_line_height__hover=&#8221;1em&#8221; header_3_line_height__hover_enabled=&#8221;1em&#8221; header_3_text_shadow_style__hover=&#8221;none&#8221; header_3_text_shadow_style__hover_enabled=&#8221;none&#8221; header_3_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; header_3_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221;]<\/p>\n<h2>Help and contact<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Shipping&#8221; _builder_version=&#8221;3.22&#8243; custom_padding=&#8221;0|0px|30px|0px|false|false&#8221; locked=&#8221;off&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.9.2&#8243; custom_padding=&#8221;0|0px|0|0px|false|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_toggle title=&#8221;how to find the products&#8221; open_toggle_background_color=&#8221;rgba(42,46,64,0.04)&#8221; closed_toggle_background_color=&#8221;rgba(42,46,64,0.04)&#8221; _builder_version=&#8221;4.6.5&#8243; title_text_color=&#8221;rgba(0,0,0,0.64)&#8221; title_level=&#8221;h6&#8243; title_font=&#8221;Roboto|700||on|||||&#8221; title_font_size=&#8221;10px&#8221; title_letter_spacing=&#8221;2px&#8221; title_line_height=&#8221;1.6em&#8221; body_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;10px||10px||true&#8221; border_width_all=&#8221;0px&#8221; title_text_color__hover=&#8221;#000000&#8243; title_text_color__hover_enabled=&#8221;on&#8221; icon_color__hover=&#8221;#ffb456&#8243; icon_color__hover_enabled=&#8221;on&#8221;]<\/p>\n<p class=\"western\"><span style=\"color: #666666; font-size: medium;\"><span style=\"font-family: inherit;\">We have add some useful tags to the products, these can be helpful to find specific products or publishers!<\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #666666; font-size: medium;\"><span style=\"font-family: Roboto, Helvetica, Arial, Lucida, sans-serif;\"><span style=\"font-family: inherit;\"><a href=\"https:\/\/estonianmusic.com\/en\/product-tag\/new\/\">New!<\/a> \u2013 new products in our webshop<br \/><\/span><span style=\"font-family: inherit;\"><a href=\"https:\/\/estonianmusic.com\/en\/product-tag\/christmas\/\">Christmas<\/a> \u2013 estonian choral music suitable for Christmas time<\/span><br \/><span style=\"font-family: inherit;\"><a href=\"https:\/\/estonianmusic.com\/en\/product-tag\/finn\/\">finn<\/a> \u2013 choral piece with finnish text<\/span><br \/><span style=\"font-family: inherit;\"><a href=\"https:\/\/estonianmusic.com\/en\/product-tag\/engl\/\">engl<\/a>\u2013 choral piece with English text<\/span><br \/><span style=\"font-family: inherit;\"><a href=\"https:\/\/estonianmusic.com\/en\/product-tag\/hire\/\">Hire<\/a> \u2013 Hire materials for orchestras<br \/><a href=\"https:\/\/estonianmusic.com\/en\/product-tag\/classic\/\">classic<\/a> &#8211; estonian classic choral works<\/span><\/span><\/span><\/p>\n<p class=\"western\"><a href=\"\/?product_tag=spm_best\">SPM_Best<\/a> &#8211; best editions by SP Muusika<br \/><a href=\"\/?product_tag=spm_choir\">SPM_Choir<\/a> &#8211; choir works by SP Muusika<span style=\"color: #666666; font-size: medium;\"><span style=\"font-family: Roboto, Helvetica, Arial, Lucida, sans-serif;\"><span style=\"font-family: inherit;\"><\/span><\/span><\/span><\/p>\n<p><u><\/u><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;our partners and cooperation&#8221; open_toggle_background_color=&#8221;rgba(42,46,64,0.04)&#8221; closed_toggle_background_color=&#8221;rgba(42,46,64,0.04)&#8221; _builder_version=&#8221;4.6.5&#8243; title_text_color=&#8221;rgba(0,0,0,0.64)&#8221; title_level=&#8221;h6&#8243; title_font=&#8221;Roboto|700||on|||||&#8221; title_font_size=&#8221;10px&#8221; title_letter_spacing=&#8221;2px&#8221; title_line_height=&#8221;1.6em&#8221; body_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;10px||10px||true&#8221; border_width_all=&#8221;0px&#8221; title_text_color__hover=&#8221;#000000&#8243; title_text_color__hover_enabled=&#8221;on&#8221; icon_color__hover=&#8221;#ffb456&#8243; icon_color__hover_enabled=&#8221;on&#8221;]<\/p>\n<p><span>For our website we are collecting the titles of estonian composers published in various publishing houses. They are tagged as follows:<\/span><\/p>\n<p><a href=\"https:\/\/estonianmusic.com\/en\/product-tag\/tp-en\/\">TP<\/a>\u00a0\u2013 Talmar ja P\u00f5hi<br \/><a href=\"https:\/\/estonianmusic.com\/en\/product-tag\/fg-en\/\">FG<\/a>\u00a0\u2013 Fennica Gehrman<br \/><a href=\"https:\/\/estonianmusic.com\/en\/product-tag\/cv-en\/\">CV<\/a>\u00a0\u2013 Carus Verlag<br \/><a href=\"https:\/\/estonianmusic.com\/en\/product-tag\/er\/\">ER<\/a>\u00a0\u2013 Eres Edition<br \/><a href=\"https:\/\/estonianmusic.com\/en\/product-tag\/ed49-en\/\">Ed49<\/a>\u00a0\u2013 Edition49<br \/>\u2013 Edition Peters<br \/>\u2013 Sulasol<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Contact and company information&#8221; open_toggle_background_color=&#8221;rgba(42,46,64,0.04)&#8221; closed_toggle_background_color=&#8221;rgba(42,46,64,0.04)&#8221; _builder_version=&#8221;4.9.2&#8243; title_text_color=&#8221;rgba(0,0,0,0.64)&#8221; title_level=&#8221;h6&#8243; title_font=&#8221;Roboto|700||on|||||&#8221; title_font_size=&#8221;10px&#8221; title_letter_spacing=&#8221;2px&#8221; title_line_height=&#8221;1.6em&#8221; body_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;10px||10px||true&#8221; border_width_all=&#8221;0px&#8221; title_text_color__hover=&#8221;#000000&#8243; title_text_color__hover_enabled=&#8221;on&#8221; icon_color__hover=&#8221;#ffb456&#8243; icon_color__hover_enabled=&#8221;on&#8221;]<\/p>\n<p><strong>SP Muusikaprojekt O\u00dc<\/strong><br \/>Vanatammi, J\u00e4lgim\u00e4e,<br \/>Saku vald Harjumaa 76404<\/p>\n<p>E-post:<span>\u00a0<\/span><a href=\"mailto:info@spmuusika.ee\">info@spmuusika.ee<\/a><br \/>tel.: +372 50 72959<\/p>\n<p>Reg.nr. 10398802<br \/>Kmk. nr.: EE100447893<br \/>Arvelduskonto: EE402200221006101795<br \/>SWIFT (BIC): HABAEE2X<br \/>Swedbank<\/p>\n<p><span><strong>\u00a0<\/strong><\/span><\/p>\n<p><span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Terms and conditions&#8221; open_toggle_background_color=&#8221;rgba(42,46,64,0.04)&#8221; closed_toggle_background_color=&#8221;rgba(42,46,64,0.04)&#8221; _builder_version=&#8221;4.9.2&#8243; title_text_color=&#8221;rgba(0,0,0,0.64)&#8221; title_level=&#8221;h6&#8243; title_font=&#8221;Roboto|700||on|||||&#8221; title_font_size=&#8221;10px&#8221; title_letter_spacing=&#8221;2px&#8221; title_line_height=&#8221;1.6em&#8221; body_line_height=&#8221;1.8em&#8221; custom_padding=&#8221;10px||10px||true&#8221; border_width_all=&#8221;0px&#8221; title_text_color__hover=&#8221;#000000&#8243; title_text_color__hover_enabled=&#8221;on&#8221; icon_color__hover_enabled=&#8221;on&#8221; icon_color__hover=&#8221;#ffb456&#8243;]<\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">The owner of the online store SP Muusikaprojekt O\u00dc (hereinafter referred to as the online store) is 10398802 (registry code ), located at Vanatammi, J\u00e4lgim\u00e4e, Saku vald, Harjumaa Estonia 76404.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b>The validity of contract of sale, product and price information<\/b><\/span><\/span><\/span><\/span><\/strong><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">The conditions of sale apply to purchases of goods from the online store. The prices of the products sold in the online store are indicated next to the products. A fee for shipping is added to the price. The shipping cost depends on the location of the purchaser and the shipping method. The shipping cost is displayed when the purchaser places the order.<br \/>All prices are in Euros (\u20ac). Product information is provided immediately adjacent to the product in the online store.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b>Placing an order<\/b><\/span><\/span><\/span><\/span><\/strong><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>Add the desired products to your shopping basket to order them. Fill in all of the required fields and choose the most suitable shipping method to complete the order. The total cost is then displayed on the screen. This can be paid securely via the following payment methods provided by\u00a0<\/span><\/span><\/span><\/span><a href=\"http:\/\/www.maksekeskus.ee\/\"><span style=\"color: #0eb63d;\"><span><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">Maksekeskus AS<\/span><\/span><\/span><\/span><\/a><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>:<\/span><\/span><\/span><\/span><\/p>\n<ul>\n<li>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>Estonian bank links: Swedbank, SEB, Luminor, LHV, Coop Pank, Pocopay and Liisi ID<\/span><\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">Latvian bank links: Swedbank, SEB, Citadele and Luminor<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">Lithuanian bank links: Swedbank, SEB and Luminor<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">Finnish bank links: Aktia, A\u030alandsbanken, Danske, Handelsbanken, Nordea, Oma<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">Sa\u0308a\u0308stopankki, Pohjola, POP Pankki, S-Pankki, Sa\u0308a\u0308stopankki<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">Visa \/ MasterCard credit card payments<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">NB! When using a bank link payment confirm the order and then click on the \u2018Return to merchant\u2019 button.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">The personal data necessary for the execution of payments is transferred to authorized processor Maksekeskus AS. The contract enters into force when the amount payable is transferred to the bank account of the online store. If we cannot deliver the ordered goods due to stock running out or for any other reason, the purchaser will be informed as soon as possible and the money paid (including the shipping cost) will be refunded promptly, but no later than within 14 days of receiving the notification.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b>Shipment<\/b><\/span><\/span><\/span><\/span><\/strong><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>Goods are shipped to the following countries: EU, United Kingdom, United States, Australia, Japan etc.<br \/>These options are available for receiving the order:<br \/>&#8211; Omniva (Eesti Post)<\/span><\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">The purchaser bears the shipping cost and the respective price information is displayed next to the shipping method.<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>All shipments within\u00a0 EU generally arrive at the destination specified by the purchaser within 14 business days of the date of entry into force of the contract of sale. All shipments outside of EU are guaranteed to arrive within calendar days. We have the right to ship goods in up to 45 calendar days in exceptional cases.<\/span><\/span><\/span><\/span><\/p>\n<p class=\"western\"><strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b>Right of withdrawal<\/b><\/span><\/span><\/span><\/span><\/strong><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>After receiving the order, the purchaser has the right to withdraw from the contract entered into with the e-store within 14 days. The right of withdrawal does not apply if the purchaser is a legal person. To exercise the 14-day right of withdrawal, you must not use the ordered goods in any way other than is necessary to ensure the nature, characteristics, and functioning of the goods in the same way you would be allowed to test the goods in an actual store.\u00a0<\/span><\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">If the goods have been used for any purpose other than is necessary to ensure the nature, characteristics, and functio-ning of the goods, or if there are any signs of use or wear and tear, the online store has the right to lower the amount returned in accordance with the decrease in the value of the goods. <\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>To return the goods, you must submit a declaration of withdrawal to the e-mail address within 14 days of receiving the goods.\u00a0<\/span><\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">The purchaser shall bear the cost of returning the goods, except in cases where the reason for the return lies in the fact that a refundable product does not comply with the order (e.g. a wrong or defective product).\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">The purchaser must return the goods within 14 days of the submission of the declaration of withdrawal or submit evidence that they handed over the goods to the carrier within the aforementioned period. <\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">Upon receiving the returned goods, the online store shall return to the purchaser, immediately but no later than after 14 days, all of the payments received from the purchaser based on the contract.<br \/>The online store has the right to refuse to make a refund until the goods being returned are received or until the buyer has provided proof of returning the products, whichever occurs first.\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">If the buyer has clearly chosen a different form of shipment than the cheapest usual form of shipment offered by the online store, the store is not required to compensate the cost exceeding the usual shipping cost.\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">The online store has the right to withdraw from the sale and demand that the goods be returned by the purchaser if the marked price of the goods in the online store is significantly lower than the market price of the goods due to an error.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b>Defective goods<\/b><\/span><\/span><\/span><\/span><\/strong><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">The online store is responsible for the non-compliance of goods sold to a purchaser with the terms and conditions of the contract or for deficiencies which already existed at the time of delivery and which occur within two years of delivering the goods to the purchaser. Within the first six months of delivery, it is assumed that the defect was present at the time of delivery. It is the online store \u0301s responsibility to prove otherwise. <\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>The purchaser has the right to turn to the online store within two months of the occurrence of a defect bye-mailing (<\/span><\/span><\/span><\/span><em><span style=\"color: #339966;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>info@spmuusika.ee<\/span><\/span><\/span><\/span><\/em><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>) or calling (<\/span><\/span><\/span><\/span><em><span style=\"color: #339966;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>+372 50 72959<\/span><\/span><\/span><\/span><\/em><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>).<br \/>The online store is not liable for any defects arising after delivering the goods to the purchaser.\u00a0<\/span><\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">If goods bought from the online store have defects for which the online store is responsible, the online store will repair or replace the defective goods. If the goods cannot be repaired or replaced, the online store shall return to the purchaser all of the payments involved in the contract of sale.\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">The online store will respond to the consumer \u0301s complaint in written form or in a form that enables written reproduction within 15 days.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b>Direct marketing and processing of personal data<\/b><\/span><\/span><\/span><\/span><\/strong><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">The online store only uses the personal data entered by the purchaser for processing the order and sending goods to the purchaser. The online store forwards personal data to the transport service provider in order to deliver the goods. The online store sends newsletters and offers to the purchaser\u2019s e-mail address only if the purchaser has expressed their wish to receive them by entering their e-mail address on the website and indicating their desire to receive direct mail.\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">The purchaser is able to opt-out of offers and newsletters sent to their e-mail address at any time by letting us know via e-mail or by following the instructions in an e-mail containing an offer.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b>Settlement of disputes<\/b><\/span><\/span><\/span><\/span><\/strong><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">All complaints made by a purchaser about the online store must be e-mailed to or submitted by calling. If the purchaser and the online store are not able to settle the dispute by agreement, the purchaser may contact the Consumer Dispute Committee. The Consumer Dispute Committee is competent to resolve disputes arising from a contract between a purchaser and the online store. The resolution of disputes by the Consumer Dispute Committee is free of charge for the purchaser.\u00a0<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">A purchaser may also turn to the dispute resolution bodies of the European Union.<\/span><\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;privacy policy&#8221; open_toggle_background_color=&#8221;rgba(42,46,64,0.04)&#8221; closed_toggle_background_color=&#8221;rgba(42,46,64,0.04)&#8221; _builder_version=&#8221;4.9.2&#8243; title_text_color=&#8221;rgba(0,0,0,0.64)&#8221; title_level=&#8221;h6&#8243; title_font=&#8221;Roboto|700||on|||||&#8221; title_font_size=&#8221;10px&#8221; title_letter_spacing=&#8221;2px&#8221; title_line_height=&#8221;1.6em&#8221; body_line_height=&#8221;1.8em&#8221; custom_margin=&#8221;||40px||false|false&#8221; custom_padding=&#8221;10px||10px||true&#8221; border_width_all=&#8221;0px&#8221; title_text_color__hover=&#8221;#000000&#8243; title_text_color__hover_enabled=&#8221;on&#8221; icon_color__hover=&#8221;#ffb456&#8243; icon_color__hover_enabled=&#8221;on&#8221;]<\/p>\n<p class=\"western\"><strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b>1. General provisions<\/b><\/span><\/span><\/span><\/span><\/strong><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>1.1. This privacy policy regulates the principles of collection, processing, and storage of personal data. Personal data is processed and stored by\u00a0<\/span><\/span><\/span><\/span><strong><span style=\"color: #339966;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b>SP Muusikaprojekt<\/b><\/span><\/span><\/span><\/span><\/strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>, who is the controller of the personal data (hereinafter the controller).<\/span><\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">1.2. For the purposes of this privacy policy, a data subject means the customer or another natural person whose personal data is processed by the controller.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">1.3. For the purposes of this privacy policy, a customer means anyone who purchases goods or services on the controller\u2019s website.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">1.4. The controller observes the principles relating to personal data processing provided by legislation and, among other things, processes personal data in a lawful, fair, and secure manner. The controller is able to declare that personal data has been processed in accordance with the provisions of the legislation.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b>2. Collection, processing, and storage of personal data<\/b><\/span><\/span><\/span><\/span><\/strong><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>2.1. The personal data collected, processed, and stored by the controller has been collected \u00f3n paper, electronically, mainly via the website and e-mail.<\/span><\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">2.2. By sharing their personal data, the data subject grants the controller the right to collect, arrange, use and administer, for the purpose defined in the privacy policy, the personal data that the data subject shares with the controller either directly or indirectly when purchasing goods or services on the website.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">2.3. The data subject is liable for the accuracy, correctness, and integrity of the data submitted by them. The submission of knowingly false data is regarded as a breach of the privacy policy. The data subject is required to immediately notify the controller of any changes in the data submitted.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">2.4. The controller is not liable for any damage or loss caused to the data subject or a third party as a result of the submission of false data by the data subject.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b>3. Processing of personal data of customers<\/b><\/span><\/span><\/span><\/span><\/strong><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">3.1. The controller may process the following personal data of the data subject:<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">3.1.1. Given name and surname;<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">3.1.2. Telephone number;<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">3.1.3. E-mail address;<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">3.1.4. Delivery address;<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>3.2. In addition to the foregoing, the controller has the right to collect data about the customer that are available in public registers.<\/span><\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">3.3. The legal basis for the processing of personal data points (a), (b), (c) and (f) of Article 6(1) of the General Data Protection Regulation:<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">(a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes;<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">(b) processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract;<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">(c) processing is necessary for compliance with a legal obligation to which the controller is subject;<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">(f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">3.4. Processing of personal data according to the purpose of processing:<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">3.4.1. Purpose of processing \u2013 security and safety<br \/>The maximum period of storage of personal data \u2013 according to the terms specified by law<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>3.4.2. Purpose of processing \u2013 the processing of orders<br \/>Maximum period of storage of personal data \u2013 12 months.<\/span><\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>3.4.3. Purpose of processing \u2013 ensuring the functioning of online store services<br \/>Maximum period of storage of personal data \u2013 12 months.<\/span><\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>3.4.4. Purpose of processing \u2013 customer management<br \/>Maximum period of storage of personal data \u2013 12 months.<\/span><\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">3.4.5. Purpose of processing \u2013 financial activities, accounting<br \/>Maximum period of storage of personal data \u2013 according to the terms specified by law<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>3.4.6. Purpose of processing \u2013 marketingMaximum period of storage of personal data \u2013 12 months.<\/span><\/span><\/span><\/span><strong><span style=\"color: #339966;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b><br \/><\/b><\/span><\/span><\/span><\/span><\/strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>3.5. The controller has the right to share personal data of customers with third parties such as processors, accountants, transport and courier companies, companies providing transfer services. The controller is in charge of the processing of personal data. The controller transmits the personal data necessary for making payments to the processor, Maksekeskus AS.<\/span><\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">3.6. The controller processes and stores personal data of the data subject implementing the organizational and technical measures to ensure that the personal data is protected against any accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>3.7. The controller stores the data of the data subjects depending on the purpose of processing, but no longer than for 2 years.<\/span><\/span><\/span><\/span><\/p>\n<p class=\"western\"><strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b>4. Rights of the data subject<\/b><\/span><\/span><\/span><\/span><\/strong><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">4.1. The data subject has the right to gain access to and examine their personal data.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">4.2. The data subject has the right to obtain information on the processing of their personal data.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">4.3. The data subject has the right to modify or rectify inaccurate data.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">4.4. If the controller processes personal data of the data subject based on the consent granted by the latter, the data subject has the right to withdraw their consent at any time.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>4.5. To exercise their rights, the data subject can contact the customer support of the online store at <\/span><\/span><\/span><\/span><strong><span style=\"color: #339966;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b>info@spmuusika.ee<\/b><\/span><\/span><\/span><\/span><\/strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>.<\/span><\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">4.6. To protect their rights, the data subject can file a complaint with the Data Protection Inspectorate.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b>5. Final provisions<\/b><\/span><\/span><\/span><\/span><\/strong><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\">5.1. These data protection terms and conditions have been prepared in compliance with Regulation (EU) 2016\/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95\/46\/EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia and legislation of the Republic of Estonia and the European Union.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>5.2. The controller has the right to amend the data protection terms and conditions in part or in full, notifying the data subjects of the amendments via <\/span><\/span><\/span><\/span><strong><span style=\"color: #339966;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span><b>www.estonianmusic.com<\/b><\/span><\/span><\/span><\/span><\/strong><span style=\"color: #000000;\"><span style=\"font-family: Ubuntu, sans-serif;\"><span style=\"font-size: medium;\"><span>.<\/span><\/span><\/span><\/span><\/p>\n<p class=\"western\">[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;F.A.Q.&#8221; _builder_version=&#8221;3.22&#8243; custom_margin=&#8221;80px|||||&#8221; custom_padding=&#8221;0|0px|0|0px|false|false&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;3.25&#8243; custom_margin=&#8221;40px||&#8221; custom_padding=&#8221;27px|0px|0|0px|false|false&#8221; border_color_all=&#8221;rgba(0,0,0,0.08)&#8221; border_width_top=&#8221;6px&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.9.2&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Roboto|900|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.4em&#8221; background_color=&#8221;#ffffff&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;440px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;-4.2em||&#8221; custom_padding=&#8221;|20px|0px|20px||true&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font_size__hover=&#8221;22px&#8221; header_3_font_size__hover_enabled=&#8221;22px&#8221; header_3_letter_spacing__hover=&#8221;0px&#8221; header_3_letter_spacing__hover_enabled=&#8221;0px&#8221; header_3_line_height__hover=&#8221;1em&#8221; header_3_line_height__hover_enabled=&#8221;1em&#8221; header_3_text_shadow_style__hover=&#8221;none&#8221; header_3_text_shadow_style__hover_enabled=&#8221;none&#8221; header_3_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; header_3_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221;] Help and contact [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Shipping&#8221; _builder_version=&#8221;3.22&#8243; custom_padding=&#8221;0|0px|30px|0px|false|false&#8221; locked=&#8221;off&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","spay_email":""},"_links":{"self":[{"href":"https:\/\/estonianmusic.com\/en\/wp-json\/wp\/v2\/pages\/446"}],"collection":[{"href":"https:\/\/estonianmusic.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/estonianmusic.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/estonianmusic.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/estonianmusic.com\/en\/wp-json\/wp\/v2\/comments?post=446"}],"version-history":[{"count":42,"href":"https:\/\/estonianmusic.com\/en\/wp-json\/wp\/v2\/pages\/446\/revisions"}],"predecessor-version":[{"id":5767,"href":"https:\/\/estonianmusic.com\/en\/wp-json\/wp\/v2\/pages\/446\/revisions\/5767"}],"wp:attachment":[{"href":"https:\/\/estonianmusic.com\/en\/wp-json\/wp\/v2\/media?parent=446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}